Privacy Policy

Effective Date: 02/15/2026 | Last Updated: 02/15/2026

HYR Auto Parts ("HYR," "we," "us," or "our") operates https://hyrautoparts.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site or make a purchase. By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

This Privacy Policy is designed to comply with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable U.S. state privacy laws, including those of Colorado, Virginia, and Connecticut. HYR may update or modify this Privacy Policy from time to time in accordance with applicable laws.

 

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you create an account, place an order, contact Customer Service, or otherwise interact with the Site, including:

• Contact Information: your name, email address, phone number, billing address and shipping address

• Vehicle Information: Year, make, model, and trim level (used solely to verify parts compatibility)

• Order Data: Purchase history, transaction details, and order preferences

• Payment Information: Last four digits of your credit or debit card and expiration date (we do not store full card numbers or security codes; all sensitive payment information is processed by third-party payment service providers)

1.2 Information Collected Automatically

When you visit the Site, we automatically collect certain technical and usage information, including:

• Device and Browser Information: IP address, browser type, operating system, and device identifiers

• Usage Data: Pages viewed, links clicked, time spent on pages, search queries

• Cookies and Tracking Technologies: Session identifiers, user preferences, and analytics data (please refer to our Cookie Policy for more information)

1.3 Information from Third Parties

We may receive information from third-party service providers, including payment processors, fraud detection services, and advertising partners, to help facilitate transactions and improve our services.

1.4 Location and IP-Based Data

We may automatically collect your IP address to estimate your general location. This information may be used for the following purposes:

• Recommending a default shipping ZIP code based on your approximate location  
• Enhancing network security and fraud prevention  
• Improving our services and user experience  

We retain only approximate location data at the city-level or ZIP code-level and do not collect precise geolocation information through IP addresses. This information is not used for any unrelated purposes.

You may contact us at any time to request deletion of your related location data, subject to applicable legal requirements.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: Processing orders, verifying parts compatibility based on your vehicle information, arranging shipping and delivery

• Customer Service: Responding to inquiries, processing returns and refunds, providing technical support

• Account Management: Creating and maintaining your account, personalizing your experience

• Marketing and Promotions: Sending promotional emails, product recommendations, and special offers (with your consent, where required by law)

• Analytics and Improvement: Analyzing Site usage to improve functionality, user experience, and product offerings

• Security and Fraud Prevention: We use IP address information and other security technologies to detect, prevent, and investigate fraud, abuse, unauthorized access, and other security threats, and to help protect our Site, Services, and users.

• Legal Compliance: Complying with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with the following categories of third parties:

• Service Providers: Shipping carriers (e.g., FedEx, UPS), payment processors (e.g., PayPal, Stripe), customer service platforms, and data analytics providers (e.g., Google Analytics). These providers only access information necessary to perform their services and are contractually obligated to protect your data.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

• Legal Requirements: When required by law, subpoena, court order, or government investigation, or to protect our rights, property, or safety.

• With Your Consent: When you explicitly authorize us to share your information with third parties.

4. Your Privacy Rights

4.1 California Residents (CCPA/CPRA Rights)

If you are a California resident, you have the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect, use, and share.

• Right to Delete: Request deletion of your personal information, subject to certain legal exceptions.

• Right to Correct: Request correction of inaccurate personal information.

• Right to Opt Out: Opt out of the sale or sharing of your personal information for targeted advertising purposes.

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

4.2 How to Exercise Your Rights

To submit a privacy request, contact us at [email protected].

You may authorize an agent to submit a request on your behalf by providing a signed written authorization. We will verify your identity before processing any request and respond within 45 days (or up to 90 days for complex requests with prior notice).

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law:

• Order and Transaction Data: Retained for 7 years for tax and legal compliance.

• Account Information: Retained until you request deletion or your account is inactive for 5 years.

• Cookie and Analytics Data: Retained for up to 26 months.

When data is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement industry-standard security measures, including encryption, firewalls, access controls, and secure server infrastructure, to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze Site usage, and deliver targeted advertising. Key points:

• Essential Cookies are required for the Site to function and cannot be disabled.

• Non-Essential Cookies (analytics, advertising) can be managed through your browser settings or our Cookie Preference Center.

• We do not collect personally identifiable information (name, email, phone) through cookies; only anonymous browsing data is collected.

8. Third-Party Purchases

If you place an order on behalf of another person (e.g., as a gift or for a business client), you represent that you have obtained their consent to provide their name, address, and phone number to us for shipping and delivery purposes.

9. Children's Privacy

The Site is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updates "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: [email protected].

 

HYR Auto Parts reserves the right to interpret and enforce this Privacy Policy in its sole discretion. In the event of any conflict or ambiguity, HYR's interpretation shall prevail.